When will I get my order? Once your order has shipped, delivery times will vary depending on your location. Please note that UPS carriers in Canada and the USA do not deliver to P.O. boxes, while Canada Post and USPS do.
Estimated delivery timelines: Canada & UK: 2–7 business days; USA: 4–10 business days; International: 5–12 business days.
Please note that shipping times may take longer than estimated due to carrier delays. As a result, we’re unable to guarantee an exact delivery date. For the most accurate delivery information, we recommend referencing the tracking link provided once your order has shipped.
How much does shipping cost? Shipping is free on orders over $100 in Canada & US. Otherwise, we charge a flat rate of $8.
Shipping is free on orders over £100 in the UK. Otherwise, we charge a flat rate of $5.
If you live in one of the following countries, shipping is free on orders over $150 and is fully tracked: Australia, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Austria, Gibraltar, Hong Kong, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden, Switzerland. Otherwise, we charge a flat-rate of $50.
Duties & import fees: For U.S. orders, all duties and import fees are covered. For international orders, customers are responsible for any applicable duty, customs fees, or VAT.
How can I track my order? Once we receive your order and process it, we send a confirmation, along with a tracking number and link to your email. Tracking numbers may take 24 hours to go live once the package has shipped from our facility.
Is your packaging eco-friendly? We package online orders in recycled mailers with recyclable tissue — no plastics. Similarly in-store, purchases are wrapped in recyclable tissue and placed in a recyclable paper bag or reusable tote bag.