Canada & US Refunds: You have 15 days from the delivery date (online orders) or purchase date (in-store) to return eligible items for a full refund to your original form of payment.
Exchanges & Store Credit: You have up to 30 days to request an exchange or store credit. Note: After 15 days, refunds are no longer available. Exchanges or store credit will be offered within the 30-day window.
United Kingdom
Refunds: You have 30 days from the delivery or purchase date to return eligible items for a full refund, exchange, or store credit.
International Orders
At this time, we do not offer returns, exchanges, or store credit for orders shipped outside of Canada, the US, and the UK.
Final Sale Items
The following items are final sale and are not eligible for return or exchange: items discounted by more than 50% off the original price, socks, hats, gift cards, and third-party Nemat products.